Employment

Thank you for your interest in employment with Franklin Park Conservatory and Botanical Gardens.

All employees of Franklin Park Conservatory and Botanical Gardens participate in the Ohio Public Employees Retirement System (OPERS). Full time, regular status employees are provided a generous benefit package. Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer.

If you are interested in applying for a position listed below, please forward a cover letter and resume to hr@fpconservatory.org with the position title in the subject line. Or mail to:

Franklin Park Conservatory and Botanical Gardens
Attention: Human Resources Department
1777 E. Broad Street, Columbus, OH 43203
 

Open Positions:

Cafe Line Cook
On-Call Server

Facility Maintenance Technician
Visitor Experience Associate

 

CAFE LINE COOK

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a full-time Café Line Cook to be responsible for ensuring high quality food and customer service for all guests and employees of the Conservatory.
 
Responsibilities:
  • Open, close and operate cafe according to predetermined operational procedures and hours
  • Follow Ohio Health Department guidelines regarding personal hygiene, food temperature controls, date labels and product rotation
  • Prepare ingredients and assemble dishes according to cafe recipes and specifications
  • Prepare customer orders according to menu or special request, as quickly as possible, without sacrificing food quality
  • Ensure all food leaving the kitchen is fresh, properly presented, and up to café standards
  • Help catering staff prepare for events during slow times, as directed by Chef or Café Supervisor
  • Maintain cleanliness and organization of the work station, kitchen and storage areas
  • Run food to guests as needed
  • Demonstrate focus on outstanding food and service to the staff and guests of the Conservatory
  • Notify Café Supervisor or Chef when any food item is running low
  • Perform any other duties as assigned by Café Supervisor or Chef
Requirements:
  • High School Diploma/GED Equivalent
  • Previous foodservice experience
  • Previous customer service experience within a restaurant/café setting
Knowledge, Skills & Abilities:
  • Knowledge of food preparation equipment, safe food handling procedures and food weights/measurements
  • Expert skills in serving customers in a friendly/professional demeanor
  • Ability to stand/walk for several hours at a time
  • Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products/equipment
  • Must have a sense of urgency and ability to work quickly without sacrificing quality
  • Demonstrate proficiency in problem solving as well as written and oral communication


ON-CALL SERVER

Job Summary:  Franklin Park Conservatory and Botanical Gardens seeks motivated On-Call Server to provide outstanding food and beverage service to event guests.
 
Responsibilities:
  • Provides excellent food and beverage service
  • Provides outstanding customer service
  • Assists with event set up, including set up of tables, linens and chairs
  • Maintains back of the house, front of the house and side work duties for overall productivity of banquet events
  • Seek council from management when needed
  • Performs clearing and tearing down of event space
  • Performs other duties as assigned and demonstrates focus on serving the guests of Conservatory events
Requirements:
  • Must have previous catering or serving experience
  • Outstanding customer service skills displayed in a positive and friendly manner
  • Must be minimum 21 years of age
Knowledge, Skills, and Abilities:
  • Ability to maintain a professional appearance
  • Ability to maintain a sense of urgency while on the service floor
  • Knowledge of and ability to follow health and safety practices
  • Ability to lift, carry, or otherwise move materials weighing up to 50 lbs
  • Ability to stand/walk for several hours at a time

 

FACILITY MAINTENANCE TECHNICIAN

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a full-time Facility Maintenance Technician to provide a clean, safe and professional environment. Supports organizational goals, mission and values with strong emphasis on customer service.
 
Responsibilities:
  • Cleans and removes trash from the public and private areas of the Conservatory
  • Maintains care of facility maintenance equipment and supplies
  • Responsible for all event set-ups and removals
  • Inventories custodial supplies and maintains appropriate levels
  • Follow state and federal laws that address the safe use of equipment and the application, storage and disposal of chemical products
  • Frequently lifts, carries or otherwise moves materials weighing up to 50 lbs. to accomplish cleaning and event set up and removal
  • Works indoors and outdoors year around in a variety of conditions
  • Frequently operates and maintains tools and machinery such as: automated floor scrubbers, high speed electrical buffers, steam cleaning machines, vacuum cleaners.
  • Demonstrates focus on serving the visitors and guests of Franklin Park Conservatory and Botanical Gardens
Requirements:
  • Must possess a high school diploma or G.E.D
  • Must possess a valid driver’s license
  • Previous facility maintenance experience preferred
Knowledge, Skills, and Abilities:
  • Strong customer service skills
  • Ability to work in a fast paced environment
  • Ability to work independently
  • Demonstrated effective written and oral communication skills
  • Must be able to transport maintenance equipment up to 50 pounds
  • Must be able to learn how to operate and maintain machinery used to perform various cleaning tasks
To apply, please email resume and cover letter to hr@fpconservatory.org.


 

VISITOR EXPERIENCE ASSOCIATE

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Part-Time Visitor Experience Associate to be responsible for providing excellent customer service while engaging with patrons at the Ticket Center both in person and on the telephone.

Responsibilities:
  • Demonstrates excellence in customer service for both internal and external guests of the Conservatory
  • Greets, acknowledges and provides Conservatory event information to our guests, suggests membership, processes transactions for admission tickets, memberships, and class registrations
  • Demonstrates accurate cash handling and reconciliation skills
  • Administers the opening and closing procedures of the Ticket Center
  • Answers the main phone line
  • Makes every effort to find solutions to visitor concerns
  • Engages patrons in formal and informal information and collection interpretation throughout the Conservatory
  • Communicates United States Department of Agriculture and Franklin Park Conservatory policies with staff and public in a positive manner
Requirements:
  • High School Diploma/GED Equivalent
  • Minimum 1 year cash handling and register experience
  • Availability to work weekends and an average of 20 hours/week is required
Knowledge, Skills, and Abilities:
  • Outstanding customer services skills displayed in a positive and friendly manner
  • Strong verbal and written communication, comfortable with meeting and engaging the visitor
  • Knowledge of cash procedures, register operations and ability to provide sales analysis
  • Flexibility to work in multiple areas within the Visitor Experience department
  • Basic computer skills including email, Microsoft Word and Excel