Employment

Thank you for your interest in employment with Franklin Park Conservatory and Botanical Gardens.

All employees of Franklin Park Conservatory and Botanical Gardens participate in the Ohio Public Employees Retirement System (OPERS). Full time, regular status employees are provided a generous benefit package. Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer.

If you are interested in applying for a position listed below, please forward a cover letter and resume to hr@fpconservatory.org with the position title in the subject line. Or mail to:

Franklin Park Conservatory and Botanical Gardens
Attention: Human Resources Department
1777 E. Broad Street, Columbus, OH 43203
 

Open Positions:

Botanica Sales Associate
Café Catering Cook

Engineering Technician
Facility Maintenance Technician
On-Call Bartender
On-Call Server

Seasonal Grounds Technician
Seasonal Visitor Experience Associate
Visitor Center Lead


 

BOTANICA SALES ASSOCIATE

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a part-time Botanica Gift Shop and Greenhouse Sales Associate who possesses outstanding customer service and sales skills.

Responsibilities:
  • Greets, acknowledges, and provides product information to customers of the Gift Shop and Greenhouse
  • Maintains the appearance of the Gift Shop and Greenhouse
  • Administers the opening and closing procedures of the Gift Shop and Greenhouse
  • Assists in the processing of merchandise, receiving, pricing, and merchandising
  • Demonstrates accurate cash handling and reconciliation of sales
  • Provides excellent customer service and makes every effort to find solutions for visitor’s concerns or issues
Requirements:
  • High school graduate, some college preferred
  • 1-2 years retail customer service experience
  • Available to work days, evenings, weekends, and holidays
  • General knowledge of plant care
  • Must be available to work weekdays, weekends, evenings and holidays
Knowledge, Skills and Abilities:
  • Outstanding customer service and sales skills
  • Knowledge of cash procedures and Point of Sale operations
  • Ability to count cash, reconcile numbers, and provide general analysis regarding daily sales figures
To Apply: Email resume and cover letter to hr@fpconservatory.org.


 

CAFE CATERING COOK

Job Summary: Franklin Park Conservatory and Botanical Gardens seek a part-time Café Catering Cook to be responsible for ensuring high quality food and customer service for all guests and employees of the Conservatory.
 
Responsibilities:
  • Open, close and operate cafe according to predetermined operational procedures and hours
  • Follow Ohio Health Department guidelines regarding personal hygiene, food temperature controls, date labels, and product rotation
  • Prepare food for café menu and catered events as directed by the café supervisor and/or chef, paying special attention to food quality, flavor, temperatures, date labels, and product rotation
  • Prepare from scratch baked goods, soups, salads, sauces and catering orders for the café and catered events in a fast and efficient manner
  • Read and execute catering event orders
  • Prepare customer and catering orders according to menu or special request
  • Ensure all food leaving the kitchen is fresh, properly presented, and up to café standards
  • Maintain cleanliness and organization of the work station, kitchen, and storage areas
  • Demonstrate focus on outstanding food and service to the staff and guests of the Conservatory
Requirements:
  • High School Diploma/G.E.D.
  • Previous Foodservice experience
  • Experience in customer service within a restaurant or café environment
Knowledge, Skills and Abilities:
  • Knowledge of food preparation equipment
  • Knowledge and understanding of safe food handling procedures
  • Knowledge of food weights/measurements
  • Demonstrate expert skills in serving customers in a friendly and professional demeanor
  • Ability to stand/walk for several hours at a time
  • Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment
  • Must have a sense of urgency and ability to work quickly without sacrificing quality
  • Demonstrate proficiency in problem solving
  • Demonstrate skills in written and oral communication
To Apply: Email resume and cover letter to hr@fpconservatory.org.


 

ENGINEERING TECHNICIAN

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a full-time Engineering Technician to provide a clean, safe and professional environment by conducting repair programs and maintaining Franklin Park Conservatory and Botanical Gardens equipment and facilities.
 
Responsibilities:
  • Performs regular ongoing equipment checks
  • Detects and diagnoses equipment problems and conducts in-house repairs
  • Verifies inventory of parts and maintains storage in all engineering areas
  • Administers and completes all work orders
  • Conducts periodic equipment audits to record equipment trouble spots
  • Supervises event/exhibit electrical load management during major fundraisers and events
  • Performs seasonal tasks such as: winterizes/de-winterizes mechanical rooms and other equipment
  • Rotates schedule and serves “on call” when needed
  • Follows state and federal laws that address the safe use of equipment
  • Assists with painting needs as they arise
Requirements:
  • Associate’s degree in a technical capacity or equivalent experience
  • 1-3 years of maintenance experience in the following: electrical, plumbing, HVACs, carpentry, mechanical, lighting, hot water boiler, and/or water features
  • Knowledge of mechanical systems
  • Valid Ohio Driver’s License
  • Knowledge of software programs (Word, Windows and Excel)
Knowledge, Skills and Abilities:
  • Possess excellent time management and communication skills
  • Ability to problem solve and diagnose equipment malfunctions
  • Ability to maintain and work with all types of tools, machinery and other equipment
  • Ability to be flexible and provide excellent customer service
  • Frequently lifts, carries or otherwise moves materials weighing up to 50lbs
  • Occasionally operates lifts and ladders to ascend plant canopy for maintenance
  • Works indoors and outdoors year-round under a variety of conditions, including but not limited to: hot and cold temperatures, high humidity and wet weather
To Apply: Email resume, cover letter and salary requirement to hr@fpconservatory.org.


 

FACILITY MAINTENANCE TECHNICIAN

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a part-time Facility Maintenance Technician to provide a clean, safe and professional environment. Supports organizational goals, mission and values with strong emphasis on customer service.
 
Responsibilities:
  • Cleans and removes trash from the public and private areas of the Conservatory
  • Maintains care of facility maintenance equipment and supplies
  • Responsible for all event set-ups and removals
  • Inventories custodial supplies and maintains appropriate levels
  • Follow state and federal laws that address the safe use of equipment and the application, storage and disposal of chemical products
  • Frequently lifts, carries or otherwise moves materials weighing up to 50 lbs. to accomplish cleaning and event set up and removal
  • Works indoors and outdoors year around in a variety of conditions
  • Frequently operates and maintains tools and machinery such as: automated floor scrubbers, high speed electrical buffers, steam cleaning machines, vacuum cleaners.
  • Demonstrates focus on serving the visitors and guests of Franklin Park Conservatory and Botanical Gardens
Requirements:
  • Must possess a high school diploma or G.E.D
  • Must possess a valid driver’s license
  • Previous facility maintenance experience preferred
Knowledge, Skills and Abilities:
  • Strong customer service skills
  • Ability to work in a fast paced environment
  • Ability to work independently
  • Demonstrated effective written and oral communication skills
  • Must be able to transport maintenance equipment up to 50 pounds
  • Must be able to learn how to operate and maintain machinery used to perform various cleaning tasks
To Apply: Email resume and cover letter to hr@fpconservatory.org.


 

ON-CALL BARTENDER

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks an On-Call Bartender to provide exceptional service and a “top-shelf” guest experience. The ideal candidate will be able to create classic cocktails and make recommendations of drinks, while exceeding guests’ needs and expectations.
 
Responsibilities:
  • Takes drink orders, prepares alcohol and non-alcoholic beverages, and serves guests and visitors of the Conservatory
  • Checks guest identification and confirms legal drinking age
  • Assesses the needs and preferences of the guests and makes drink recommendations
  • Mixes ingredients to prepare cocktails
  • Maintains positive attitude and a helpful, friendly demeanor
  • Provides excellent guest experience
  • Complies with all food and beverage regulations
  • Sets up, stocks and replenishes bar inventory and supplies and completes tear down and cleaning of bar areas
  • Performs post-event walk through with Bar Lead or Event Coordinator to assure clean-up is complete
Requirements:
  • High School Diploma/GED Equivalent
  • 21 years of age or older
  • Prior experience working with alcohol and mixed drinks
  • Prior customer service experience
  • Some knowledge of foodservice preferred, but not required
Knowledge, Skills and Abilities:
  • Knowledge of beers, wines and liquors
  • Excellent communication skills
  • Positive attitude and excellent organization skills
  • Detail oriented
  • Ability to take direction and be a motivated self-starter
  • Ability to work well with minimal supervision
  • Ability to lift, carry or move objects weighing up to 50 lbs
  • Ability to stand/walk for several hours at a time
To Apply: Email resume and cover letter to hr@fpconservatory.org.



ON-CALL SERVER

Job Summary:  Franklin Park Conservatory and Botanical Gardens seeks motivated On-Call Servers to provide outstanding food and beverage service to event guests.
 
Responsibilities:
  • Provides excellent food and beverage service
  • Provides outstanding customer service
  • Assists with event set up, including set up of tables, linens and chairs
  • Maintains back of the house, front of the house and side work duties for overall productivity of banquet events
  • Seek council from management when needed
  • Performs clearing and tearing down of event space
  • Performs other duties as assigned and demonstrates focus on serving the guests of Conservatory events
Requirements:
  • Must have previous catering or serving experience
  • Minimum 21 years of age
Knowledge, Skills and Abilities:
  • Outstanding customer service skills displayed in a positive and friendly manner
  • Ability to maintain a professional appearance
  • Ability to maintain a sense of urgency while on the service floor
  • Knowledge of and ability to follow health and safety practices
  • Ability to lift, carry, or otherwise move materials weighing up to 50 lbs 
  • Ability to stand/walk for several hours at a time
To Apply: Email resume and cover letter to hr@fpconservatory.org.



SEASONAL GROUNDS TECHNICIAN

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks seasonal Grounds Technicians to assist in grounds duties for an 88 acre park and botanical garden.
 
Responsibilities:
  • Supports maintenance program, including irrigation, fertilization, pest, and disease control, pruning, and planting
  • Performs park and garden maintenance duties such as trash removal, weeding, string trimming, mowing, hardscaping, pruning and mulching, etc.
  • Monitors, reports and treats pests, diseases, disorders, and environmental concerns within Integrated Pest Management program
  • Interacts with the public, volunteers, employees, peer institutions by answering questions, developing fact sheets, and leading tours and workshops
Requirements:
  • 2 years Landscape experience preferred; this includes but not limited to mowing, string trimming, sheering, planting, mulching, chemical applications, turf/tree care and equipment maintenance
  • Must be available days and occasional evenings, weekends, and holidays
  • Valid Driver’s License
  • Certified Ohio pesticide license is a plus, but not required
Knowledge, Skills and Abilities:
  • Ability to work in a team setting or alone/ self-motivated
  • Ability to take instruction and operate an assigned area
  • Knowledge of plant care, integrated pest management, fertilization techniques, pruning practices and watering programs
  • Equipment operations knowledge
  • Good communication, planning, and time management skills
  • Ability to frequently lift, carry, or otherwise move materials weighing up to 50 lbs
Additional Information: This is a seasonal position running from Early April to Late September.
 
To Apply: Please email a resume and cover letter to hr@fpconservatory.org.



SEASONAL VISITOR EXPERIENCE ASSOCIATE

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks seasonal Visitor Experience Associates to provide exceptional customer service to the public in a museum or hospitality environment.
 
Responsibilities:
  • Greets, acknowledges and provides Conservatory event information to visitors
  • Sells memberships, admission tickets, and class registration to Conservatory visitors and provides them with event and exhibit information
  • Administers the opening and closing procedures of the Visitor’s Center
  • Demonstrates accurate cash handling and reconciliation of sales
  • Provides excellent customer services and makes every effort to find solutions for visitor’s concerns or issues
  • Engages patrons in collection interpretation which may include public speaking
Requirements:
  • 2–4 years’ customer service experience in a museum, hospitality, or retail environment involving daily interaction with the public
  • 1 year minimum experience in register operations including handling cash and credit transactions
  • High School Graduate, Some College/Associates Degree preferred
  • Must be available to work days, evenings, weekends, and holidays
Knowledge, Skills and Abilities:
  • Outstanding customer service skills
  • Strong verbal and written communication skills
  • Basic sales skills
  • Flexibility to work in multiple areas within the Visitor Experience department
Additional Information: This is a seasonal position that will assist with the Blooms & Butterflies Exhibition. The position will run through September 17, 2017.
 
To Apply: Please email a resume and cover letter to hr@fpconservatory.org.



VISITOR CENTER LEAD

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Full-Time Visitor Center Lead to be responsible for providing outstanding customer service while coordinating daily operations, and provides guidance, training, scheduling and coaching to staff assigned to the Visitor Center.

Responsibilities:
  • Under the direction of the Visitor Experience Manager, coordinates operations and activities of the Visitor Center during shift; including training, mentoring and scheduling of Visitor Experience associates
  • Well-versed in all aspects of the registration and point of sale system, problem solving and handling all types of transactions
  • Administers opening and closing procedures of the Visitor Center
  • Follows established policies when handling complaints and refunds
  • Monitors and assists with the purchasing of supplies (forms, maps and brochures)
  • Maintains the appearance and upkeep of the Visitor Center
  • Assists with the sales, scheduling, and logistics of the Conservatory’s group tour programs; generates additional revenue through membership and group tour sales; occasionally leads large groups on tours of the Conservatory
  • Consistently demonstrates knowledge of all Conservatory’s activities including admission policies, information about exhibitions, events, education classes and membership benefits, communicating such to Visitor Experience staff
  • Assists with Daily reporting on behalf of the Visitor Experience Manager when necessary
  • Demonstrates a focus on serving visitors and guests of the Conservatory
Requirements:
  • High School Degree required; Associates or Bachelor’s Degree preferred
  • Proficient with point of sale software, online reservation systems and Microsoft Office suite
  • 1-2 years retail sales, cash register and customer service experience
  • Ability to work weekdays and weekends; occasional evenings and holidays
Knowledge, Skills and Abilities:
  • Knowledge of proper cash handling procedures, register operations and office machines such as postage machine, copier, fax and multi-line telephones
  • Expert skills in providing positive and friendly visitor/guest interactions
  • Ability to accurately reconcile numbers and provide analysis regarding attendance, membership sales and daily ticket sales
  • Ability to demonstrate flexibility, tact and diplomacy with internal and external customers
  • Expert organizational skills with strong attention to detail
  • Expert presentation and communication skills, including public speaking
  • Ability to supervise and mentor staff in a positive and encouraging manner
To Apply: Email resume, cover letter and salary requirement to hr@fpconservatory.org.