Employment

Thank you for your interest in employment with Franklin Park Conservatory and Botanical Gardens.

All employees of Franklin Park Conservatory and Botanical Gardens participate in the Ohio Public Employees Retirement System (OPERS). Full time, regular status employees are provided a generous benefit package. Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer.

If you are interested in applying for a position listed below, please forward a cover letter and resume to hr@fpconservatory.org with the position title in the subject line. Or mail to:

Franklin Park Conservatory and Botanical Gardens
Attention: Human Resources Department
1777 E. Broad Street, Columbus, OH 43203
 

Open Positions: 

Botanica Sales Associate
Cafe Catering Cook
Cafe Dishwasher
Development/Database Coordinator
Event Coordinator
Facilities Lead
Facility Maintenance Technician

Horticulturist
Part-Time Cafe Cashier
Visitor Center Lead
Visitor Experience Associate



BOTANICA SALES ASSOCIATE

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a part-time Botanica Gift Shop and Greenhouse Sales Associate who possesses outstanding customer service and sales skills.

Responsibilities:
  • Greets, acknowledges and provides product information to Gift Shop and Greenhouse customers
  • Maintains the appearance of the Gift Shop and Greenhouse
  • Administers the opening and closing procedures of the Gift Shop and Greenhouse
  • Assists in processing, receiving and pricing merchandise
  • Demonstrates accurate cash handling and reconciliation of sales
Requirements:
  • High school graduate, some college preferred
  • 1–2 years retail customer service experience
  • Available to work days, evenings, weekends and holidays
  • General knowledge of plant care
Knowledge, Skills, and Abilities:
  • Outstanding customer service and sales skills
  • Knowledge of cash procedures and Point of Sale operations
  • Ability to count cash, reconcile numbers and provide general analysis regarding daily sales figures


CAFÉ CATERING COOK

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks two Café Catering Cooks to be responsible for ensuring high quality food and customer service for all guests and employees of the Conservatory.
 
Responsibilities:
  • Open, close and operate café according to predetermined operational procedures and hours
  • Follow Ohio Health Department guidelines regarding personal hygiene, food temperature controls, date labels and product rotation
  • Prepare food for café menu and catered events as directed by the café supervisor and/or chef, paying special attention to food quality, flavor, temperatures, date labels and product rotation
  • Prepare from scratch baked goods, soups, salads, sauces and catering orders for the café and catered events in a fast and efficient manner
  • Read and execute catering event orders
  • Prepare customer and catering orders according to menu or special request
  • Ensure all food leaving the kitchen is fresh, properly presented and up to café standards
  • Maintain cleanliness and organization of the work station, kitchen and storage areas
  • Demonstrate focus on outstanding food service to the staff and guests of the Conservatory
Requirements:
  • High School Diploma/G.E.D.
  • Previous Foodservice experience
  • Experience in customer service within a restaurant or café environment
Knowledge, Skills and Abilities:
  • Knowledge of food preparation equipment
  • Knowledge and understanding of safe food handling procedures
  • Knowledge of food weights/measurements
  • Demonstrate expert skills in serving customers in a friendly and professional demeanor
  • Ability to stand/walk for several hours at a time; Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment
  • Must have a sense of urgency and ability to work quickly without sacrificing quality
  • Demonstrate proficiencies in problem solving
  • Demonstrate skills in written and oral communication


CAFE DISHWASHER

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a part-time Café Dishwasher to be responsible for the sanitation of the café, kitchen and dining areas and to provide assistance to staff during open hours.
 
Responsibilities:
  • Open, operate and close dish tank and three-compartment sink according to predetermined operational procedures
  • Clean, sanitize, store and stock all dishes for kitchen and FOH throughout the shift
  • Keep an eye on trash cans and floors making sure to sweep/mop as needed and take out trash throughout the shift
  • Help FOH with taking orders and running food as needed
  • Check and fill beverages, chips, napkins, utensils and other items needed throughout open hours
  • Sweep and mop kitchen floor at the end of every shift
  • Take out all trash, recycling and compost at the end of every shift
  • Storing inventory and rotating stock
  • Clear dishes from the dining areas, wipe tables and remove bus tubs form atrium
  • Keep dish tank area clean and organized at all times
  • Inform chef or café supervisor when cleaning products are needed before they run out
  • Adhere to weekly cleaning schedule
  • Perform other duties as assigned and demonstrate focus on serving the visitors and guests of the Conservatory
Requirements:
  • High School Diploma or G.E.D equivalent
  • Professional, friendly demeanor with demonstrated customer service skills
Knowledge, Skills, and Abilities:
  • Ability to stand/walk for several hours at a time
  • Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment
  • Must have sense of urgency and ability to work quickly at all times

 

DEVELOPMENT/DATABASE COORDINATOR

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Development/Database Coordinator to manage and maintain the Conservatory’s confidential donor/prospect database.

Responsibilities:

  • Manages and maintains the donor database
  • Trains and supports others in the use of Raiser’s Edge and other software
  • Stays current on advances in database management software
  • Enters memberships and donor gifts
  • Generates acknowledgments and issues monthly membership renewal letters
  • Generates and analyzes reports/queries from Raiser’s Edge and balances with the finance department
  • Drafts correspondence
  • Maintains verbal and written communication with internal and external constituents
  • Performs prospect research and provides administrative support for the development department

Requirements:

  • Bachelor’s Degree required
  • Proficient in database management
  • Proficient in Microsoft Office and Raiser’s Edge Software
  • 2+ years related experience is preferred

Knowledge, Skills, and Abilities:

  • Must have excellent written and verbal communication skills
  • Customer service skills
  • Must be a self-starter with good problem-solving skills
  • Ability to work effectively with limited direction
  • Must be organized and accurate with attention to detail
  • Ability to respect and maintain privacy and confidentiality
  • Must be available to work occasional evenings and weekends



EVENT COORDINATOR

 Job Summary: The Event Coordinator is responsible for ensuring excellent customer service for all guests and employees of the Conservatory through facility rentals, special events coordination, public relations and salesmanship.

Responsibilities:
  • Plans, coordinates and ensures quality of an event from the time the event is assigned through the post-event evaluation
  • Gathers and records accurate information regarding the details of each event
  • Provides accurate information to clients regarding Conservatory rules and regulations and ensures smooth orchestration and communication to internal departments
  • Facilitates ceremony rehearsal and executes wedding ceremony
  • Oversees caterers, bars and vendors performance on the night of the event
  • Provides excellent customer service to all clients/visitors of the Conservatory
  • Markets and promotes the Conservatory to potential clients
  • Maintains client database and event software program
Requirements:
  • High School degree required; Bachelor’s degree in Hospitality Management or Communications preferred
  • 1-3 years hospitality and/or events experience preferred
  • Available to work evenings and weekends
 Knowledge, Skills, and Abilities:
  • Advanced skills in interacting with the public, problem solving, and customer service
  • Knowledge of basic software programs such as MS Office (Word, Excel, etc.)
  • Must possess great written and oral communications skills and be detailed oriented
  • Some knowledge of foodservice preferred
  • Ability to stand/walk for several hours at a time; Ability to lift, carry or otherwise move objects weighing up to 25 lbs when receiving and storing equipment and event-related items


FACILITIES LEAD

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a full-time Facilities Lead to complete assigned projects in a timely manner, maintain a high level of building cleanliness and efficiently lead event set up and take down duties.

Responsibilities:
  • Acts as team lead/point of contact when assigned
  • Works closely with the Events Department to handle event set ups and take downs in a timely manner
  • Leads and works alongside Facilities Technicians to ensure completion of tasks on a daily basis
  • Leads and works with volunteers to support department operations
  • Works a variety of hours, including (but not limited to) nights and weekends as needed to support department and organization needs
  • Performs other duties as assigned and demonstrates a strong focus on serving the visitors and guests of the Franklin Park Conservatory and Botanical Gardens
Requirements:
  • Must possess a high school diploma or G.E.D
  • Must possess a valid driver’s license
  • Minimum 2 years’ experience in building maintenance and/or event set up
  • 1 year previous supervisory experience is preferred
Knowledge, Skills, and Abilities:
  • Knowledge of audio-visual systems operation is helpful
  • Knowledge of basic computer programs such as Windows, Word, Excel and PowerPoint
  • Strong customer service skills
  • Effective oral and written communication skills
  • Ability to work independently or as part of a team
  • Ability to work in a fast paced environment
  • Ability to frequently life 50lbs or more

To apply, please email resume and cover letter to hr@fpconservatory.org.

 

FACILITY MAINTENANCE TECHNICIAN

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a full-time Facility Maintenance Technician to provide a clean, safe and professional environment. Supports organizational goals, mission and values with strong emphasis on customer service.
 
Responsibilities:
  • Cleans and removes trash from the public and private areas of the Conservatory
  • Maintains care of facility maintenance equipment and supplies
  • Responsible for all event set-ups and removals
  • Inventories custodial supplies and maintains appropriate levels
  • Follow state and federal laws that address the safe use of equipment and the application, storage and disposal of chemical products
  • Frequently lifts, carries or otherwise moves materials weighing up to 50 lbs. to accomplish cleaning and event set up and removal
  • Works indoors and outdoors year around in a variety of conditions
  • Frequently operates and maintains tools and machinery such as: automated floor scrubbers, high speed electrical buffers, steam cleaning machines, vacuum cleaners.
  • Demonstrates focus on serving the visitors and guests of Franklin Park Conservatory and Botanical Gardens
Requirements:
  • Must possess a high school diploma or G.E.D
  • Must possess a valid driver’s license
  • Previous facility maintenance experience preferred
Knowledge, Skills, and Abilities:
  • Strong customer service skills
  • Ability to work in a fast paced environment
  • Ability to work independently
  • Demonstrated effective written and oral communication skills
  • Must be able to transport maintenance equipment up to 50 pounds
  • Must be able to learn how to operate and maintain machinery used to perform various cleaning tasks
To apply, please email resume and cover letter to hr@fpconservatory.org.


HORTICULTURIST

Job Summary:  Franklin Park Conservatory and Botanical Gardens seeks a Horticulturist to be responsible for maintaining 12 garden beds at the Columbus Commons. Franklin Park Conservatory and Botanical Gardens and the Columbus Commons have been in partnership for the last 5 years. The ideal candidate should have a strong background or degree in horticulture and solid customer service and communication skills.
 
Responsibilities:
  • Develops and administers maintenance program, including irrigation, fertilization, pest and disease control, pruning, and planting
  • Monitors, reports and treats pests, diseases, disorders and environmental concerns within Integrated Pest Management program
  • Assists with design, installation and removal of seasonal flower displays
  • Performs garden maintenance duties as needed including weeding, trimming and mulching
  • Interacts with general public, volunteers, employees, peer institutions by answering questions, developing fact sheets and leading tours and workshops
  • Researches and develops knowledge and identification of plant collection, specializing in assigned areas or collections
Requirements:
  • Associates Degree or Bachelor’s degree in Horticulture, Greenhouse production or a related field
  • Minimum 2 years of experience in field, including experience in plant maintenance, plant identification, and pest and disease identification and treatments
  • Must be able to obtain an Ohio Certified Pesticide Applicator’s License within six months of employment
  • Valid driver’s license
Knowledge, Skills, and Abilities:
  • Strong knowledge of plant care, integrated pest management, fertilization techniques, pruning practices, and irrigation programs
  • Ability to operate department equipment
  • Ability to work with and lead volunteers/ interns at the Columbus Commons
  • Skill in customer service, public speaking, planning, and communication
  • Knowledge of basic software programs (Word, Excel and Windows)
Additional Information: This is a full time, hourly position in the Horticulture department, specifically working with the Columbus Commons partnership.


PART-TIME CAFE CASHIER

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a part-time Cashier for the Garden Café. This person will be responsible for ensuring high quality food and customer service for café customers.

Responsibilities:
  • Greets customers, takes orders, and operates register/point of sale system
  • Opens, closes, and operates café according to operational procedures
  • Responsible for all cash handling procedures, including cash register operation, end of the day reports, credit card settlement, and café cash deposits
  • Prepares customer orders according to menu or special request, as quickly as possible, without sacrificing food quality
  • Demonstrates focus on outstanding customer service to the staff and guests of the Conservatory
  • Maintain cleanliness and organization of the front of the house before, during, and after operating hours
  • Stock all beverages, snacks, dishes, and supplies throughout the day and at the end of each shift for the following day using proper rotation methods
Requirements:
  • High school degree or equivalent
  • Experience in customer service within a restaurant or café environment
  • Proficient in cash procedures, register equipment and food preparation equipment
  • Available to work days, evenings, weekends, and holidays
Knowledge, Skills, and Abilities:
  • Excellent customer service skills in serving customers in a friendly and professional demeanor
  • Knowledge of cash procedures and Point of Sale operations
  • Must have great communication and problem solving skills
  • Ability to stand/walk for several hours at a time
  • Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment.


VISITOR CENTER LEAD

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Full-Time Visitor Center Lead to be responsible for providing outstanding customer service while coordinating daily operations, and provides guidance, training, scheduling and coaching to staff assigned to the Visitor Center.
 
Responsibilities:
  • Under the direction of the Visitor Experience Manager, coordinates operations and activities of the Visitor Center during shift, including training, mentoring and scheduling of Visitor Experience associates
  • Well-versed in all aspects of the registration and point of sale system, problem solving and handling all types of transactions
  • Administers opening and closing procedures of the Visitor Center
  • Follows established policies when handling complaints and refunds
  • Monitors and assists with the purchasing of supplies (forms, maps and brochures)
  • Maintains the appearance and upkeep of the Visitor Center
  • Assists with the sales, scheduling and logistics of the Conservatory’s group tour programs; generates additional revenue through membership and group tour sales; occasionally leads large groups on tours of the Conservatory
  • Consistently demonstrates knowledge of all Conservatory’s activities including admission policies, information about exhibitions, events, education classes and membership benefits, communicating such to Visitor Experience staff
  • Assists with daily reporting on behalf of the Visitor Experience Manager when necessary
  • Demonstrates a focus on serving visitors and guests of the Conservatory
Requirements:
  • High School Degree required; Associates or Bachelor’s Degree preferred
  • Proficient with point of sale software, online reservation systems and Microsoft Office suite
  • 1-2 years retail sales, cash register and customer service experience
  • Ability to work weekdays and weekends; occasional evenings and holidays
Knowledge, Skills, and Abilities:
  • Knowledge of proper cash handling procedures, register operations and office machines such as postage machine, copier, fax and multi-line telephones
  • Expert skills in providing positive and friendly visitor/guest interactions
  • Ability to accurately reconcile numbers and provide analysis regarding attendance, membership sales and daily ticket sales
  • Ability to demonstrate flexibility, tact and diplomacy with internal and external customers
  • Expert organizational skills with strong attention to detail
  • Expert presentation and communication skills, including public speaking
  • Ability to supervise and mentor staff in a positive and encouraging manner


VISITOR EXPERIENCE ASSOCIATE

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a Part-Time Visitor Experience Associate to be responsible for providing excellent customer service while engaging with patrons at the Ticket Center both in person and on the telephone.
 
Responsibilities:
  • Demonstrates excellence in customer service for both internal and external guests of the Conservatory
  • Greets, acknowledges and provides Conservatory event information to guests
  • Processes transactions for admission tickets, memberships, and class registrations
  • Demonstrates accurate cash handling and reconciliation skills
  • Administers the opening and closing procedures of the Ticket Center
  • Answers the main phone line
  • Makes every effort to find solutions to visitor concerns
  • Engages patrons in formal and informal information and collection interpretation throughout the Conservatory
  • Communicates United States Department of Agriculture and Franklin Park Conservatory policies with staff and public in a positive manner
Requirements:
  • High school degree required; related Associates or Bachelor’s degree preferred
  • Min. 1 year cash handling and register experience required
  • Ability to work weekdays, weekends; occasional nights and holidays
Knowledge, Skills, and Abilities:
  • Outstanding customer services skills displayed in a positive and friendly manner
  • Strong verbal and written communication, comfortable with meeting and engaging the visitor
  • Knowledge of cash procedures, register operations and ability to provide sales analysis
  • Flexibility to work in multiple areas within the Visitor Experience department
  • Basic computer skills including email, Microsoft Word and Excel; cash register experience a plus